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  • FLASH SALE

     

    Extra 20% off a selection of sale products

    *Offer valid on a selection of sale products marked "Flash Sale" until Sunday 17/01/2021 evening. Discount already applied on displayed prices. Offer valid exclusively online. Offer cannot be used in conjunction with any other offers. Other exclusions may apply. Offer valid exclusively online.
  • SALE:

    3 ITEMS = EXTRA 10% OFF ! -

    MEN

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    WOMEN

     -

    KIDS
     

    SALE

     

     
    3 sale items = Extra 10% off*
    *Offer valid on a selection of products marked with " Sale". Offer cannot be used in conjunction with any other offers. Other exclusions may apply.
  • DELIVERIES POST BREXIT -

    MORE INFO HERE

    INFO

     

    Due to the new post Brexit trading rules, some additional requirements now have to be met to ensure that parcels can reach their final destination without custom clearance issues. We are experiencing some delays to our deliveries. Please know that our logistical teams are doing everything they can to deliver your order as quickly as possible.
  • FREE RETURN -

    YOU HAVE 60 DAYS TO CHANGE YOUR MIND - LEARN MORE

Home > > Customer Service

To stay united during these exceptional times, we remain mobilised more than ever to bring you the best quality of service possible.

We hope to welcome you in our stores again soon, but for now, please find us on our website, quiksilver.co.uk as well as on our social networks. Our logistics teams are making every effort to deliver your packages safely and avoid any delay on your orders. Our customer service team, working remotely, remain at your disposal to answer any questions. However, we do ask you to be understanding and patient during this time.

Take care of yourself and your loved ones.

#QUIKSILVERTOGETHER


FIND OUT MORE ABOUT OUR POLICIES >

IN-STORE RETURNS

For purchases made in store, we extend the return period to 30 days from the date our stores are reopened. You can then proceed with your return.

ONLINE RETURNS

The return period is extended to 45 days for all purchases made online to allow you to process all transaction with peace of mind.

DELIVERIES

In addition, our transport partners are currently adapting their services to guarantee the safety of our employees and customers.

RETRIEVING PURCHASES IN STORE

If you have a package to collect in store or at a relay point, you will be able to pick it up when the situation returns to normal.

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          Customer Service

          An adviser is available to help you. Do not hesitate to contact us by filling in the contact.

          Monday to Thursday 8am – 11:30pm / 12:30pm – 5pm*
          Friday 8am – 11.30pm / 1pm – 3:15pm*


          *Excluding French bank holidays

          FAQ

          This section allows you to get an immediate answer to our most frequently asked questions.