To stay united during these exceptional times, we remain mobilised more than ever to bring you the best quality of service possible.
We hope to welcome you in our stores again soon, but for now, please find us on our website, quiksilver.co.uk as well as on our social networks. Our logistics teams are making every effort to deliver your packages safely and avoid any delay on your orders. Our customer service team, working remotely, remain at your disposal to answer any questions. However, we do ask you to be understanding and patient during this time. Take care of yourself and your loved ones.
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IN-STORE RETURNS
For purchases made in store, we extend the return period to 30 days from the date our stores are reopened. You can then proceed with your return.
ONLINE RETURNS
The return period is extended to 60 days for all purchases made online to allow you to process all transaction with peace of mind.
DELIVERIES
In addition, our transport partners are currently adapting their services to guarantee the safety of our employees and customers.
RETRIEVING PURCHASES IN STORE
If you have a package to collect in store or at a relay point, you will be able to pick it up when the situation returns to normal.
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An adviser is available to help you. You can also place your order by phone, where we can advise you on the cut or size of your product.
Monday to Friday 8am – 2pm*
*Excluding French bank holidays
This section allows you to get an immediate answer to our most frequently asked questions.